The contract with IBM United Kingdom Ltd is for the provision of system integration and hosting services for 24 months.
Northumbrian Water Group is investing heavily in its customer services provision – which has included developing its IT systems. Watson Burton supported the company in reviewing the contract with IBM United Kingdom Ltd, offering a rapid turnaround time which helped to take the agreement forward to a successful conclusion for both parties.
The team was led by Duncan Reid, partner and head of corporate and commercial and included solicitor and tech sector specialist Emma Jackson, who has advised on a range of IT contracts.
Watson Burton has built up a significant presence in the technology sector, advising on major investments involving a wide range of technology focused businesses, from start-ups to multinationals, and supporting firms with complex, high value IT contracts, policies and cyber security issues.
Duncan Reid, partner and head of corporate and commercial at Watson Burton, said: “This investment into its IT infrastructure was a major project for Northumbrian Water Group and we were delighted to be able to bring our commercial and IT sector experience to bear for the company on the associated contract.
“As a law firm we are proud to work with Northumbrian Water Group and to help it move forward in its relationship with IBM.”
Andriy Volkov, category manager – development at Northumbrian Water Group, added: “It was crucial that this contract met all of the needs of Northumbrian Water Group, in line with our goal of becoming the industry leader in the provision of water and wastewater services. The contract required specifically negotiated and mutually agreed terms - especially given the significance of the agreement and its long term impact on our asset management operations. The team at Watson Burton helped us to achieve this.
“Their ability to offer a very quick turnaround, coupled with their expert guidance and close support throughout the process, was invaluable. Duncan, Emma and the rest of the team were extremely helpful and had an in-depth understanding of our requirements, enabling us to make informed choices throughout the process leading to the contract signature.
“We have a long standing relationship with Watson Burton and I’m delighted that Northumbrian Water Group has access to the firm’s expertise.”